Asking the right interview questions can help you sniff out the bad bosses no one wants to suffer.
This is a guest post by Andrew Rondeau. If you’d also like to guest post here on JobMob, follow these guest post guidelines.
You have been invited to attend an interview. You have been waiting a long time for this one. This could be the perfect job. The company has a great brand and future and the vacancy sounds great as well. Good pay, great prospects, great perks. This is the job to die for. You can see yourself in the job and your career finally taking off.
The big day arrives
You have all the answers ready with all the examples, you look great, are well groomed and your clothes are sharp (that recent shopping trip will be worth it). You are feeling confident and fully prepared.
But are you?
The relationship between managers and direct reports is the number one factor in morale, productivity and retention of high performers. One thing which causes high stress in individuals at work is the management style of their boss. You get use to the pay, the perks and the prospects, but they become very insignificant if your boss is a bad manager.
You do not get used to bad managers, especially very bad ones.
How do you define a ‘bad’ manager?
We all have different definitions for the term ‘bad’. Some may say their managers are bad because ‘I never get any praise’, others may say it’s ‘because you never see them and they don’t communicate’ or because ‘He is so arrogant, always believing he is right and everyone else is wrong’.
Much has been written about the habits or traits of bad managers, but how do you tell if your prospective boss is ‘bad’?
You are just about to be interviewed for the job of your life, but how do you know whether you want to work for the individual (assuming they will be your boss). You have to remember that interviews are a two-way process, as much for the potential employees benefit, as for the employer.
The interview begins
The time for the interview has arrived. The interviewer (the prospective manager), meets you in the glamorous reception 30 minutes late and the handshake is weak and clammy and no apology is forthcoming for them being late.
In silence, they lead you to the interview room which is a few minutes walk from the reception and there is no offer of a drink.
Their mobile phone goes off. It is a friend, well you assume it is because they has a five-minute conversation about last nights TV, with quite a lot of swearing going on throughout.
You are thinking this is a test, isn’t it? ‘They are seeing how I am going to react’. It’s not, this is how they are.
The interview eventually starts late. Standard questions are fired at you, with no eye contact taking place. They don’t even look at you when you are talking, just look down whilst taking a few notes.
Your gut is telling you something; this is not the job for you. However you decide to give them the benefit of the doubt, as they might just be having a bad day and this isn’t how they really are.
Now it is your turn to ask questions. How are you going to know if they are a great, or at least a good manager? Here are some important questions you need to ask to find out.
6 ways to test your next boss
Ask them what their management style is?
Are they silent? Do they have to think about it? Are they vague? Do they mention words like ‘supportive, approachable or decision maker’?
Ask them when they last took forward an employee suggestion or idea?
Are they struggling in their answer? Is the example worthy of a great manager? Bad managers don’t follow up on employee ideas. If they do provide a worthy answer, it shows they are supportive, approachable and they listen. A great manager removes all obstacles to help their staff do the best job possible.
Ask them when they last praised an employee or team and why?
If they haven’t ever done this then be wary. Bad managers withhold praise. One of the biggest staff motivators is praise from their manager.
Ask them for their opinion on individual development and training?
Have you ever been denied a professional development opportunity, because your own manager said that it would take too much time away from work? Is that why you are thinking of moving roles? Bad managers ignore professional growth needs, whilst great managers support their staff’s development.
Ask them when they asked for feedback on their management style and what were the results?
A good manager will always be looking to improve their performance and style and one of the best ways to do this, is to ask their staff for feedback. If they have asked for this feedback, ask how have they used it to improve their style?
Ask for their views on delegation. How do they delegate? Do they delegate? Do they micro-manage?
Great managers build trust in their staff. A quick and easy way to do this is to delegate pieces of work, which uses and exploits individuals’ strengths, all with the right level of control.
Conclusion
Just remember the interview is two-way. You are interviewing your manager and the company as well as them interviewing you. You can ask any questions you want and if you ask the right ones, you won’t end up working for an incompetent and bad manager and your career won’t suffer.
About the author
Andrew Rondeau has built an online community to eliminate the loneliness and fear of being a manager. You can find out how to simply and easily become a great manager by using proven management and career tips at his free website GreatManagement.org. You can also get his free email Management Course and Report.
Subscribe to JobMob via RSS or email and follow me on Twitter for more tips on how to dodge bad warlord bosses.
--Jacob Share




Jacob Share is the founder and SVP of
Some good tips and questions to ask. What if you don’t get interviewed by the manager?
Mel
Comment by Mel
— December 13, 2007 #
Mel, I’m curious how Andrew will respond but there’s another article on JobMob that gives an answer to your question:
The Most Important Thing You Can Do to Avoid an Abusive Workplace
Comment by Jacob Share
— December 14, 2007 #
Under the “6 Ways to test your next boss” section, most of the headings are not questions and do not require question marks. That is all.
Comment by Dan
— December 14, 2007 #
Hi Mel,
Thanks for commenting. It is quire rare not to be interviewed by the person who you will report to. If you aren’t, I would simply ask to see them as you have some questions about how they manage and their management style.
Thanks for observations, Dan.
Andrew
Comment by greatmanagement
— December 15, 2007 #
In my department, the first interview is usually by a senior team leader, but a second interview is by either a manager or the department head. So I guess that a good rule of thumb is also not to jump quickly to conclusions, though my immediate reaction to Andrew’s examples (personal mobile conversation) would be to just end the interview and leave.
Comment by josh
— December 16, 2007 #
I agree with most of the suggestions – except that I don’t really see myself asking an interviewer “when did you last praise someone and why?”. Realistically, it seems a bit out of place, no?
Comment by yehuda
— December 16, 2007 #
Josh / Yehuda
Thanks for commenting.
Josh, I agree with you. If someone acted that way (i.e. personal phone conversation) when interviewing me, I would do the same. Their loss, right?
Yehuda, I agree that specific question can be ‘hard’ to ask. You could just ask it in a different way. Maybe, ‘How do you celebrate success?”. The answer will provide an insight to how the manager praises.
Andrew
Comment by Andrew Rondeau
— December 17, 2007 #
Great post! If they don’t smile during the interview, they are not going to smile on the job.
Comment by C-Store Guy
— December 17, 2007 #
C-Store Guy
Thanks for taking the time out to comment. I agree, a smile makes all the difference.
Andrew
Comment by Andrew Rondeau
— December 18, 2007 #
This is a good point. I never thought to put the future potential boss at test like that, although I was always concerned if we are going to work well together or not.
I’ve been lucky to “choose” only good bosses, great managers and leaders. Too bad bosses change after several years: I usually had to resign in such situations, because the new ones were terrible.
Comment by Simonne
— December 19, 2007 #
Simonne, no one likes to lose a good boss for a bad one. But what if that change gives you the impetus to leave your company for a better position elsewhere?
It’s an unfortunate truth that getting ahead is easier done by switching jobs frequently (and wisely, of course).
Comment by Jacob Share
— December 19, 2007 #
This is true, usually the change was for the better (at least in my case). So we can say that bad bosses are an engine for our personal progress, aren’t they?
I had a hard time in uderstanding why companies don’t promote their people, why when a boss is leaving, they usually bring somebody from outside. Then I saw some real life examples which convinced me that most of the times it is better to bring an outsider to fill in the gap.
But when I was in the position of not being promoted, and besides, having to train my new boss on her job, I didn’t feel a strong happiness.
Comment by Simonne
— December 19, 2007 #
There’s a subtle concept in what you say, and I’ll need to bring it up on JobMob later- the idea that personal progress should be rewarded with a promotion. It seems to make sense but in reality it’s rarely a good idea. To give an example, not many programmers would excel at managing other programmers.
And yes, training your new boss almost always sucks, especially if you wanted their job.
Comment by Jacob Share
— December 19, 2007 #
I know in most of the cases it is not a good idea. I’ve seen the best sales representative in a team becoming a lousy sales manager. Even myself, I never promoted somebody from my team, but hired an outsider every time when I was in the situation of filling an opening. It was the right decision, I know it, but my colleagues hated me for that.
Comment by Simonne
— December 19, 2007 #
Simonne/Jacob,
Great debate.
I have seen many individuals promoted to manager just because of their performance and then fail miserably. The individual is de-motivated and sometimes even demoted or asked to leave the company. That is a failing on the person who actually approved and organised the promotion in the first place!
That does not mean you should not promote from ‘inside’. I always look inside first. You can tell if someone will be a good manager. How well have they built relationships, a network? Do they get people on their side? Are they well organised? Do they get individuals attention when they speak? Etc, etc.
You could always ‘test’ them out by delegated a small ‘project’ for them to lead on and see how they do.
Andrew
Comment by Andrew Rondeau
— December 19, 2007 #
Good insights, Andrew.
On the one hand, if employees are qualified for the promotion *and are interested*, then they merit the first look automatically.
On the other hand, companies need to motivate employees differently and avoid the progress = promotion as a default mechanism. Most people would love to have the too-rarely-used notion of salary leveling so that they can continue doing what they do and love best all the while advancing and getting rewarded without having to move into a role that would be uncomfortable for everyone.
Comment by Jacob Share
— December 19, 2007 #
Comment by josh
— December 19, 2007 #
Sorry,
tried to embed.
http://en.wikipedia.org/wiki/Peter_principle
Comment by josh
— December 19, 2007 #
Interview is a two-way activity, where both interviewer and interviewee have the chance to decide if they match or not.
However, due to great unemployment pressure, more and more people are kind of lost and make it an one way activity, in which they only see interviewer are choosing interviewee.
Anyway, a good boss means a lot in any people’s career development, so we should always take it seriously.
Thanks for sharing.
Comment by Jeff
— December 20, 2007 #
Hi! Guess what? I remember also asking similar questions when I used to apply for another job. But since I still cannot find another one until now, I think I know the one of the reasons, that is, giving pressure to the interviewer. But your post is nice, maybe finding the right timing to ask such questions should also be considered.
Comment by Guardian Angel
— December 24, 2007 #
[...] December – How to Smell a Bad Boss in Just One Interview [...]
Pingback by What I Learned From 2007 - Jacob Share | Middle Zone Musings
— January 13, 2008 #
My mom needs to tell her boss that “abuse is not the way to run an organization”…but unfortunately she is afraid of losing her job so she just remains a “Doormat”. What doe your employees feel about you?
Comment by mel
— January 21, 2008 #
Interesting points. Make sure you pay attention to other red flags during the process. While the interview is very important, keeping your eyes and ears open while waiting is also key. I learned a lot from my last job about interviewing and vowed never to ignore these flags.
In the PR field, I find a great series of questions to ask during the interview revolve around retention and attrition — both on the client-side and employee side. My guess is that this is a question that should be asked in any professional services arena.
Comment by Josh
— October 13, 2008 #
If some of these questions don’t make the hiring manager squirm just a little, then dig a little deeper. Selection is a two way street; most candidates ride in the back seat as they interview. Even in today’s environment, a confident candidate will walk away from a mismatch opportunity; they know their days are numbered if they walk in the door.
Comment by Lynn Dessert
— February 17, 2009 #
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— May 7, 2009 #
Excellent post. I believe that a good boss is one that becomes the mentor of their employees. They grow and develop their team to be the best that they can be.
Comment by Harry Paul
Twitter: @http://www.twitter.com/HarryPaul — August 26, 2009 #
Hi,
Read my umm… “unique” blog/rant about Employers.
http://bobversus.com/2010/03/18/bob-versus-employers/
Comment by Bobby
Twitter: @bobbyman — March 19, 2010 #