Improve Performance by Rethinking Job Design

What is job crafting? And how does it improve performance? How can it be implemented in the workplace?

Our current job design (job specification) is too rigid in a dynamic work environment. Job specification is designed to get the jobholder to focus on a few tasks and not to deviate beyond their job description. This creates problems. The jobholder isn't interested in what happens outside their job specification. And this causes communication breakdowns and misunderstandings.

This presentation discussed job crafting and how it can be used to build a high performing workplace. Although a slow start, in the post-COVID environment, job crafting is gaining popularity and is a way of building engagement and accelerating performance. It is also a way to develop a more agile workforce.

Job crafting can be used in tandum with job specification. promoting job crafting will add value and create the agility necessary to deal with an ever-changing environment.

This information comes from Dr. Tim Baker's newly-released book, “The Future of Human Resources: Unlocking Human Potential.”